Terms of Service

These Terms of Service govern your access to and use of the Fxward platform and all associated services. By accessing or using Fxward, you agree to be bound by these Terms. If you do not agree, do not use the platform.

These Terms form a binding legal agreement between you (or the business entity you represent) and Fxward. References to “you” or “your” mean the business or individual accessing the platform under these Terms.

Fxward supplies software for broker account management, challenge tracking, and MetaTrader MT4/MT5 integration. Nothing in the platform or in these Terms constitutes financial advice, a recommendation to trade, or a solicitation to enter into any financial transaction.

Your firm remains solely responsible for regulatory compliance, client disclosures, fund management, and all trading-related risk.

What Fxward provides

• Broker account management software
• Challenge rule configuration and automated tracking
• MetaTrader MT4/MT5 integration via cloud server
• Trader-facing data dashboards and notification tools

What Fxward does not provide

• Financial advice, investment recommendations, or portfolio management
• Brokerage, execution, or clearing services
• Custodial services for client or firm funds
• Regulated financial infrastructure of any kind

Business use only

Fxward is a B2B platform. By creating an account, you represent that you are a business entity or an authorized representative of one, and that you have authority to bind your organization to these Terms. Fxward is not directed at individual retail traders acting in a personal capacity.

Trader portals

If you are a trader accessing a portal built by a Fxward customer, your contractual relationship is with that firm, not with Fxward. Please review that firm's terms separately.

Account security

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.

API access

If you access Fxward via API, you are responsible for the security of your API keys and for ensuring your integrations comply with these Terms. Do not embed API keys in publicly accessible code or share them with unauthorized parties.

What’s included

Your subscription grants a limited, non-exclusive, non-transferable right to access Fxward features as defined in your plan, for your internal business operations only.

Changes to the platform

We may add, modify, or remove features at any time. For changes that materially reduce functionality, we will provide at least 14 days’ notice.

Uptime and maintenance

We target 99.9% availability. We are not liable for downtime caused by scheduled maintenance, third-party infrastructure failures (including broker APIs and MetaTrader servers), or circumstances beyond our reasonable control.

Support

Support is available via the channels specified in your plan. Response time commitments are best-effort unless your plan includes a defined SLA. We do not provide 24/7 emergency support on base plans.

You agree not to use Fxward to:

• Access systems, accounts, or data you are not authorized to access
• Probe, scan, or test for vulnerabilities without prior written authorization from Fxward
• Attempt to reverse-engineer, decompile, or disassemble any part of the platform
• Conduct denial-of-service attacks, transmit malware, or introduce harmful code
• Engage in market manipulation, money laundering, fraud, or any violation of applicable law
• Resell, sublicense, or grant access to the platform to unauthorized parties
• Use the service in a way that degrades performance or availability for other customers
• Circumvent any access controls, rate limits, or security mechanisms

Violations may result in immediate suspension or permanent termination of your account without notice or refund.

Fxward’s intellectual property

The Fxward platform, including all software, designs, trademarks, APIs, and documentation, is the exclusive property of Fxward. Your subscription grants you a limited license to use the platform; it does not transfer any ownership interest. You may not copy, modify, or create derivative works based on the platform or its components.

Your data

You retain full ownership of all data you bring to or generate within Fxward, including broker account configurations, challenge results, and trader records. We do not claim any ownership over your data and will not use it for purposes other than operating and improving the service. Upon termination, you may export your data within the 90-day retention window.

No financial liability

Fxward is not liable for trading losses, missed trades, or any financial harm arising from use of the platform, regardless of cause, including system errors, data inaccuracies, delayed synchronization, or service unavailability.

Third-party service failures

We are not liable for failures of broker APIs, MetaTrader servers, payment processors, or other third-party services, even where those failures affect your use of Fxward.

Data accuracy

We work to ensure accurate data synchronization but do not guarantee that data in Fxward will exactly match your broker's records at all times. Always verify critical data directly with your broker.

Liability cap

To the fullest extent permitted by applicable law, our total cumulative liability for any and all claims arising from these Terms or your use of Fxward shall not exceed the total fees paid by you to Fxward in the 12 months preceding the claim.

Exclusion of indirect damages

In no event shall Fxward be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.

Your right to cancel

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. We do not offer pro-rated refunds for unused time, except where required by applicable law.

Our right to suspend or terminate

We may suspend or terminate your access for breach of these Terms, non-payment, or if we have a reasonable belief that your use poses a security, legal, or compliance risk. Where feasible, we will provide prior written notice. For serious violations, we may act immediately.

Effect of termination

Upon termination, your access to the platform ceases immediately. Your data will be retained for 90 days, during which you may request an export. After 90 days, data is permanently deleted or anonymized.

These Terms are governed by general principles of international commercial contract law. We aim to resolve all disputes informally first; please contact us at [email protected] before initiating any formal proceedings and allow for good-faith resolution.

If a dispute cannot be resolved informally, it shall be submitted to binding arbitration or a competent court. Class action proceedings are waived to the fullest extent permitted by applicable law.

Fxward makes no representation that the platform or these Terms are compliant with the laws of any specific jurisdiction. You are solely responsible for ensuring your use of Fxward complies with all laws applicable to your business.

We may update these Terms at any time. For material changes, we will notify you by email or by posting a notice on the platform at least 14 days before the changes take effect. Your continued use of Fxward after the effective date constitutes acceptance of the updated Terms.

Minor changes, such as clarifications or typographical corrections, may take effect immediately without notice. The “Effective” date at the top of this page reflects the most recent revision.

For questions or concerns related to these Terms: